Frequently Asked Questions
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Shipping
- When will I get my Moonlander?
- How can I ensure the smoothest delivery for my order?
- Where do you ship?
- How much does shipping cost?
- Who is responsible for customs, duties and taxes?
- What if the courier loses my parcel or it gets stolen?
- What if I don't accept my Moonlander when it arrives?
- Can I have my order delivered while I'm traveling?
- How can I change the shipping address?
Specifications
- What keyswitches work with the "change-it-yourself" feature?
- Can I order the Moonlander with no keyswitches? I already have some.
- How much does the Moonlander weigh?
- What are the physical dimensions of the Moonlander?
- What cables ship with the Moonlander?
- What keycaps come with the Moonlander?
- Why doesn’t the Moonlander ship with outer legs?
- What does the Moonlander sound like?
- How do I clean my keyboard?
Compatibility
- Will the keyboard work with third-party cables?
- Will the keyboard work on a Chromebook?
- Will the Moonlander work on an iPad?
- What is a good mouse to use with the Moonlander? Can I use the keyboard as a mouse?
- Will the Moonlander work with a USB hub or KVM switch?
- Does the Moonlander require software to work?
- Will the Moonlander work with a remote desktop software?
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