Frequently Asked Questions
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When will I get my Halfmoon?
Current lead time for the Halfmoon is two weeks — each unit is built to order in our manufacturing facility in Taiwan. This is an estimate rather than a promise. Most of that time is spent in manufacturing and quality control — actual shipping is very fast, via courier.
Being an estimate, that means the unit might ship slightly later — but it might also ship sooner! Naturally, we strive for "sooner" rather than later — so please be sure someone is available to sign for the parcel even if it ships within less than a week of you ordering it.
If your order still hasn’t shipped after the stated lead time, feel free to write us and ask about it.
Not what you were looking for? Write us: [email protected]