Frequently Asked Questions

Back to all

Will the keyboard work with third-party cables?

Most likely yes, but there are tons and tons of cables out there, and the quality varies. We deliberately choose common cables for our keyboards so they can be replaced, but we can't guarantee every cable will work.

A note on magnetic cables: It is significantly easier to create a catastrophic short or otherwise improper connection if using a magnetic cable to connect your keyboard to your computer. While some people use magnetic cables without any issue, we do not recommend them, and a short caused by such a third-party cable is not covered by our warranty policy.

Not what you were looking for? Write us: [email protected]